Update Incident Severity and Owner from Slack
over 2 years ago
Users can now update the Severity or Owner of an Incident from the alert in Slack. No need to click into the UI. Customers who are mature in their Incident response & management processes are using Owner and Severity to help drive accountability and visibility of Incidents. This saves them a few clicks and keeps them in Slack. Click the More Actions
button in Slack to Set Severity
or Set Owner
.