Merge incidents

We’re rolling out an important update today to help you better manage and report on incidents. Now, when marking incidents, you’ll have the option to either create a new incident or merge alerts into an existing one. This change is designed to improve your workflow and ensure more accurate incident tracking on the data operations dashboard.

Sometimes, alerts from different monitors point to the same root cause. By merging related alerts into a single incident, you can group them together for clearer insights and more precise reporting over time. This complements the existing capability of splitting alerts.

Additionally, you can now mark alerts as incidents directly from the alert feed. Learn more about marking alerts as incidents.