Troubleshooting and FAQ: Fivetran

I get: "Error - Integration 'fivetran' not supported" when trying to set the integration

This is because the Data Collector version you are running does not support Fivetran (the version is lower than 13175). In order to solve this you need to upgrade the Data Collector.

Instructions here: Upgrading Data Collector.

To check your Data Collector version run the following CLI command and check the Version column: montecarlo collectors list

I get: "module tabulature could not be found" when running the CLI command

If when running the CLI commands you get the error: module tabulature could not be found it is because you need to install it using pip3 instead pip.

That will fix the issue and you will be able to proceed with the installation.

For how long are deleted connectors displayed in Monte Carlo?

Fivetran connectors that have not been imported for 2 days are automatically deleted from Monte Carlo. The cleanup process runs once daily, so deleted connectors may remain visible in the Monte Carlo UI for up to 72 hours (typically between 48 and 72 hours) after their last import.