Subprocessors
Overview
A subprocessor is a third-party data processor engaged by Monte Carlo who has or potentially will have access to and processes customer data as part of the Monte Carlo Platform.
Personal data may be processed by Monte Carlo as part of data sampling for alert investigation. Monte Carlo strongly encourages customers to mask or anonymize personal data at the data source before ingesting it into the platform.
Only a subset of our subprocessors have the potential to process personal data directly, these subprocessors specifically interact row level data (data sampling as noted above). For subprocessors that may process personal data see the column "Personal Data Subprocessor." Contact information for personal data subprocessors can be found within the Monte Carlo Data Processing Addendum.
A full list of subprocessors used as part of the Monte Carlo Platform are included in the table below.
To receive notifications of any updates made to our subprocessors, please subscribe for updates at our Trust Center.
Subprocessors
| Third Party | Description | Product or Feature | Personal Data Subprocessor |
|---|---|---|---|
| Amazon (AWS) & (Bedrock) | Data + AI Observability Platform SaaS Infrastructure Feature LLM Functionality | Data + AI Observability Platform LLM Features | Yes |
| Snowflake | Data + AI Observability Platform Warehouse | Data + AI Observability Platform | Yes |
| Databricks | Data + AI Observability Platform Machine Learning | Data + AI Observability Platform | Yes |
| Anthropic PBC | LLM provider for product AI features and engineering tooling | LLM Features | Yes |
| HashiCorp Vault | Backend credential storage | Data + AI Observability Platform | No |
| RunLLM | Support Chat Assistance | LLM Features | No |
For any questions please reach out to [email protected].