Subprocessors
Overview
A subprocessor is a third-party data processor engaged by Monte Carlo who has or potentially will have access to and processes customer data as part of the Monte Carlo Platform.
In rare cases, personal data may be processed if it is included in query logs, user performance data, or as part of data sampling for alert investigation. Monte Carlo strongly encourages customers to mask or anonymize personal data at the data source before ingesting it into the platform.
Only a subset of our subprocessors have the potential to process personal data, these subprocessors specifically interact with query or row level data. For subprocessors that may process personal data see the column "Personal Data Subprocessor." Contact information for personal data subprocessors can be found within the Monte Carlo Data Processing Addendum.
A full list of subprocessors used as part of the Monte Carlo Platform are included in the table below.
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Subprocessors
Third Party | Description | Product or Feature | Personal Data Subprocessor |
---|---|---|---|
Data + AI Observability Platform SaaS Infrastructure | Data + AI Observability Platform | Yes | |
LLM used for Monitoring Agent & Troubleshooting Agent | Monitoring Agent Troubleshooting Agent Private Preview only | Yes | |
Data + AI Observability Platform Warehouse | Data + AI Observability Platform | Yes | |
Data + AI Observability Platform Machine Learning | Data + AI Observability Platform | Yes | |
Observability platform for AI applications | Troubleshooting Agent Private Preview only | Yes | |
LLM used for Monitoring Agent | Monitoring Agent | No | |
Backend credential storage | Data + AI Observability Platform | No |
For any questions please reach out to [email protected].
Updated about 23 hours ago